Frequently Asked Questions

Find answers to common queries about our services.

Read our commonly asked questions

NeerXpress is a courier and logistics company in Nepal that provides fast, reliable, and affordable parcel delivery services with real-time tracking and COD facilities.

You can contact us via phone, email, WhatsApp, or our Contact Us page.

You can book a pickup through our website, mobile app, or by contacting our customer support team.

Yes, NeerXpress provides COD services for online sellers and businesses across Nepal.

You can track your parcel using the tracking ID on our website or mobile app in the Track Parcel section.

We deliver parcels across Nepal, including major cities like Kathmandu, Pokhara, Biratnagar, Butwal, and Nepalgunj.

Delivery time depends on the location. Local deliveries are usually completed within 24 hours, while intercity deliveries may take 1-2 business days.

Prohibited items include illegal goods, hazardous materials, explosives, and restricted substances as per Nepal laws.

Yes, we offer special delivery solutions for online sellers, e-commerce platforms, and businesses. You can apply through our Business Partner page.

You can apply for a NeerXpress franchise through our website or contact our sales team for more details.