erms & Conditions – NeerXpress
Welcome to NeerXpress. By using our website, mobile app, or courier services, you agree to comply with and be bound by the following terms and conditions:
1. Services
NeerXpress provides courier and logistics services, including express delivery, Cash on Delivery (COD), parcel tracking, and pickup services. Service availability may vary by location.
2. User Responsibilities
Users must provide accurate and complete information when booking or registering.
Users must ensure that parcels comply with Nepal laws and do not contain prohibited items (e.g., hazardous materials, explosives, illegal goods).
Users are responsible for correctly labeling parcels for delivery.
3. Payment & Fees
Delivery charges, COD fees, and any applicable taxes will be communicated at the time of booking.
Payments must be made as per the selected payment method.
NeerXpress reserves the right to update fees and charges from time to time.
4. Parcel Liability
NeerXpress will handle parcels with care; however, the company is not liable for delays caused by unforeseen circumstances (e.g., natural disasters, roadblocks, or third-party issues).
Claims for lost or damaged parcels must be reported within the time frame specified by NeerXpress.
5. Intellectual Property
All content on NeerXpress website and app, including logos, text, graphics, and images, is the property of NeerXpress and protected by intellectual property laws.
6. Privacy
User information is collected and managed according to our Privacy Policy.
7. Termination
NeerXpress reserves the right to suspend or terminate accounts or services for violation of these terms and conditions.
8. Governing Law
These terms and conditions are governed by the laws of Nepal. Any disputes will be subject to the jurisdiction of Nepalese courts.
9. Contact Us
For questions regarding our terms and conditions, please contact us at:
📧 neerxpress.24@gmail.com
📞 9816120608